Support

Service

Danbridge provides calibration and repair of all our products.

We can offer you service and calibration agreements according to your needs where you based on a yearly fee get a fixed calibration date for your instruments. Calibration can be made on-site based on your requirements. Please contact us for further details.

You are welcome to require spare parts for Danbridge products. Please mail to service@danbridge.com and inform us of instrument type and serial number as well as number and type of the parts required.

Please ship your equipment to our address:

Danbridge Electronics - Service Department
Herlev hovedgade 195, 1.tv
DK-2730 Herlev
Denmark
Phone no.: +45 44 95 55 22
e-mail: service@danbridge.com

Please note that for Danbridge equipment older than 7 years, you will need to contact Danbridge and get a confirmation before you ship your equipment to us for repair.

Training

At Danbridge we offer training courses in methodlogy, installation and calibration of Danbridge equipment.

Further we also offer maintenance training for Danbridge equipment.

If you like assistance with how to implement and use our equipment with your production lines, we are pleased to offer you this service too.

For more information, prices etc, please contact sales@danbridge.com

Maintenance of Danbridge Equipment

Imagine your guarantee could be valid during the entire lifespan of your new Danbridge equipment?

Joining our Maintenance Plan, Danbridge will guarantee your equipment in the same way as if your guarantee continued and continued and continued...

The idea is to repair and calibrate your Danbridge equipment within a short deadline either on site by our maintenance crew or by our Repair Center. Just select "external maintenance" or "on site maintenance". Your choice.

Depending of the Maintenance Plan selected, we are able to take care of your Danbridge equipment from your door step to our Repair Center and back again, or we may come to your site on planned repair and calibration visits. The intervals between visits can be selected by you in co-operation with Danbridge.

Selecting "external maintenance", the only thing you need to do is to inform Danbridge of the requested service. After you receive the confirmation by email, you pack the instrument in original Danbridge packing material. Next day an express courier appointed by Danbridge, will pick-up your Danbridge equipment, do the paper work and safely ship the equipment to Danbridge Repair Center. After a few days repair, the equipment will be returned in the same way. Calibration is done either by calling in the equipment or after a successful repair. Can you imagine anything simpler?

Selecting "on site maintenance" and selecting the preferred interval between planned maintenance and calibration visits, Danbridge maintenance crew will visit you, perform eventual repairs and calibrate the planned number of instruments.

In order to select the right maintenance plan, matching your requirement, please contact Danbridge at sales@danbridge.com and we will be pleased to provide you with further information.

Please note that Danbridge can offer a leasing agreement for new equipment, where the maintenance and calibration plan is part of the agreement.

Installation of Danbridge Equipment

We can assist you with installation of Danbridge equipment.

Please contact the sales department to start a dialogue on what your needs are and how we can help you. We have a long experience with how our instruments are being implemented into factory lines.

Advise on installation can be on remote support or on-site if needed, each case will be evaluated and quoted accordingly.

Please contact sales@danbridge.com

Calibration of Danbridge Equipment

Time for Your Yearly Calibration?

It is like going to the dentist. It pays off in the long run. Danbridge offers you an automatic yearly reminder. Your Danbridge Test & Measurement Equipment needs yearly calibration in order to perform top performance for your company. We can offer calibration on your site or from our Calibration Center. Your choice.

Joining our calibration program for external calibration, we are able to take care of your Danbridge equipment from your door step to our Calibration Center. When we in a few days time have finished calibration, your Danbridge equipment will be shipped back to your door step again. The only thing you need to do is to pack the instrument in original Danbridge packing material on the date mentioned when we call in your equipment for the yearly calibration.

This means that when you receive the call in for your equipment, you confirm by email and pack the instrument. Next day an express courier appointed by Danbridge, will pick-up your Danbridge equipment, do the paper work and safely ship the equipment to Danbridge Calibration Center. Can you imagine anything simpler?

In order to select the right calibration plan, matching your requirement, please contact Danbridge at sales@danbridge.com and we will be pleased to provide you with further information.

Please note that Danbridge can offer a leasing agreement for new equipment, where the maintenance and calibration plan is part of the agreement.